Buyloop is committed to providing high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

• You must request a return within 7 days of receiving your order.
• Items must be unused, unwashed, and in the same condition that you received them.
• Items must be returned in their original packaging with all tags intact.

Non-Returnable Items

• Gift cards
• Clearance items
• Final sale items
• Perishable goods or personal care items

How to Initiate a Return

Please contact our support team at [email protected] with the following:

• Order number
• Reason for return
• Photos of the item (if defective or damaged)

Returns should be mailed to:

Buyloop
13951 Amar Rd
La Puente, California 91746
United States

Refunds

Once we receive your return and inspect it, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days to your original method of payment. Shipping fees are non-refundable.

Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again
• Contact your credit card company
• Contact your bank

If you’ve done all of this and still have not received your refund, contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email [email protected].